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Photo: © A._and_I._Kruk / Shutterstock.com
Photo: © A._and_I._Kruk /Shutterstock.com
Viessmann has evolved from a heating specialist to a supplier of innovative system solutions. This shows how important progress is for us. However, we are proud of our roots. This also applies to our successful partnership with heating installers, which has lasted for generations. We are therefore all the more pleased that in 2021 the trade publication "markt intern" awarded Viessmann the Gold Certificate of Partnership (German only) as a Sales Partner No 1 for the 16th time in a row. And together with our trade partners, we would like to further expand this partnership. In doing so, we combine the tried and tested with the new and original. Proven quality, reliability and mutual trust along with innovative solutions and services that facilitate the daily life of our partners and their customers and at the same time help advance the energy transition.
Vitovent 300-W ventilation system, Vitocal 300-G heat pump, DHW cylinder and Vitocharge VX3 energy storage
We think in terms of systems. That is why the individual components of Viessmann heating and air conditioning technology are optimally matched to each other in the factory. This means that they work reliably and efficiently not only on their own, but also as a single system. As a result, the work of installers is easier, as the individual components of the system can be easily upgraded and expanded. Whether you are installing a new heating system for your customer, upgrading an existing system or maintaining a system - Viessmann tools and partner services have you covered.
In close cooperation with our partners, we work on services and tools that provide installers and their customers with real added value – from estimating and ordering components and spare parts to commissioning and maintenance. Viessmann partner companies can benefit from the following areas:
As our partner, you have online access to more than 30,000 PDF documents with technical product information as well as up-to-date price lists at any time. In addition, Viessmann's technical service and innovative tools are at your disposal to help you advise your customers. For example, the Viessmann Heating System Calculator integrates directly into your website and automatically generates offers for potential customers based on the data you pre-set. During a follow-up meeting with the client on site, you simply make the necessary changes. With a building energy efficiency check, you calculate the potential energy and cost savings that a new heating system can bring, giving you the optimal basis for consulting a particular customer.
As a Viessmann partner, you have access to numerous tools for planning both individual components and complete heating and ventilation systems. This includes special applications, for example, for sizing heat pumps or calculating the required distance to a nearby house based on noise levels. The Viessmann PartnerShop is open at all times to ensure that plans are implemented quickly. Find the right components, check their availability and send your order online - on your computer, in the office or on the go. The link to Quote Assist makes ordering even easier. Our reliable logistics system ensures fast delivery.
Successful customer service is characterized by quick availability at any time. Viessmann ViGuide not only makes it easier for you as an installer to expand your services in this regard, but also saves valuable time. If the heating system is equipped with a gateway and the customer uses the ViCare app, you can remotely monitor all installations using a centralized control tool and, in some cases, fix potential problems before they become apparent. With the spare parts app, you can easily register installed products online. Your customers have the option of extending the warranty, which starts at the same time as commissioning.
Together with our partner companies, we want to shape the future for the better. To achieve that goal, we rely on a comprehensive partnership. This also includes support for installers in the following areas:
Independent specialists advise, in particular, on operational analysis and business management.
We provide support in spreading the word about your business, for example through direct mail and internet marketing.
We offer training at our sales offices as well as extensive e-learning opportunities.
We will support you in acquiring new customers and processing enquiries.
Events such as the Viessmann Roadshow and trade fairs ensure close contact with the trade.
In order for our partners to focus on their core competencies, we support them in attracting customers. With Viessmann Leads, you get contacts who are really interested in making a purchase. You can manage them quickly and easily on the ViContact portal. For every purchase you make, you'll earn points that can be redeemed for exclusive events and training courses through our V+ partner program
Vitovent 300-W ventilation system, Vitocal 300-G heat pump, DHW cylinder and Vitocharge VX3 energy storage
Viessmann is running a recruitment campaign to support our V+ partners in the HVAC sector in finding the right trainees. We use social media to promote this profession with the future and connect installers and young people through the teamzukunft.de trainee portal.
As Viessmann partners, installers have access to our PartnerPortal. There is an exchange of information about innovations and new developments, and all services and applications are provided in batch form with just one login. Here you can also track the status of orders and call up information about customers' online systems as part of the monitoring function. In the following video, Thomas Heim talks about the center, which is available to Viessmann partners.
If you are an installer and want to become a Viessmann partner, you can do it online in just a few steps:
Viessmann offers a comprehensive range of tools and services for both homeowners and its trading partners. You can find an overview here.
Viessmann offers the right energy system for every application - whether it is a detached house, a medical facility or an entire residential complex.
From downloading operating instructions and brochures to information on subsidies and financing and checking the energy efficiency of the building.
Our system solutions ensure the satisfaction of your customers. Our tools take your skills to the next level.
Through digital and value-added services, we and our partners provide maximum convenience and reliability for our customers.
Are you an electrician and would like to become a Viessmann partner? Learn more about the benefits of working with us here.