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During the heating season, everything becomes especially tense. But even in the warmer months, you still have to carry out consultations, maintenance and installation. Is there enough time to attract new customers? Moreover, are you getting too many requests from people who are not interested in buying? At the same time, it is not easy to track orders. Viessmann Leads and the ViContact portal can help you with this – from genuine enquiries to quotations and deals.
Viessmann Leads is a service that provides the entire online sales process. It starts with attracting new customers and provides support in creating an offer, all the way to closing the deal.
You don't have to worry about attracting new customers anymore because we take care of it. You will only receive from us potential customers who are clearly interested in buying. No additional costs are required for contact inquiries – leads are provided free of charge. This saves not only your time that you can spend on other tasks, but also money. To manage requests quickly and easily, it is best to use the ViContact portal. By the way, for every purchase you make, you get 5000 V+ future points, which can be exchanged for exclusive events, tickets and training.
Within the framework of various Viessmann campaigns, end customers have the opportunity to fill out a questionnaire. These customer requests are pre-checked by our service center. If there is a real interest in buying, you enter the game as a Viessmann partner. We send you inquiries. Which requests you receive depends on various factors. Not only the distance to the customer's location, but also the success rate and bounce rate for online queries.
In order to take advantage of the above benefits, you must respond to the first email we send you within 48 hours. If you have too many orders or are generally not interested in a contact request, you can also decline it. It is only important that the end customer receives feedback. If you don't respond to five requests in a row, we'll temporarily suspend your account. After that, you will not receive any further requests.
In order for leads to be a good fit for your heating business, it is best to let us know your preferences and ideas regarding contact requests via ViContact, for example regarding distance or products. In general, it is important that you offer Viessmann products.
Contact the experts from the Viessmann Leads team by email leads@viessmann.com or talk to your Viessmann sales representative.
With ViContact as a central portal, you can conveniently manage all your requests online. It doesn't matter if it's a purchase or rent, or maybe a heating system calculator. ViContact gives you an overview of all requests. You just adjust and refine the settings yourself. You can also make other edits or write down preferences. As a result, future contact requests will be even more tailored to you and your team. You simply specify the radius from which requests should come, or which products you would like to preferentially install. Information about the preferred type of house is also possible.
The portal not only allows you to display and manage the entire sales process. You also have the option to manage existing contacts and use the system to keep track of them. In addition to individual notes about customers and conditions on site, you can also plan follow-up work.
We will be happy to send you a free ViContact test account for two weeks.
It is also very important: with ViContact you will only have one password for all Viessmann systems!
The new PartnerPortal provides you with exclusive information and services around the clock.
Whether you are interested in face-to-face seminars, online seminars or e-learning, in the Viessmann learning space you will find everything you need to know about training and further training at Viessmann.
ViGuide is an innovative solution for trading partners for monitoring heating systems. System users get more peace of mind, and sales partners get a constant online overview of the heating systems for which they are responsible.
Our system solutions ensure the satisfaction of your customers. Our tools take your skills to the next level.
Through digital and value-added services, we and our partners provide maximum convenience and reliability for our customers.
As an installer, you can benefit from tools and services that are as innovative as our climate solutions. Learn more now and become a partner.
