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A heating device consists of more than just mechanical components. It also contains software that makes it what it is—a highly efficient, complete, and adjustable heating system that can even be controlled remotely.
To ensure proper interaction between software and hardware, proper configuration is essential. This work is typically performed by a heating system installer. Once installation is complete, commissioning follows. After this, the heating system is prepared for operation. This work should also be performed by a heating system installer. Last but not least, a heating contractor can also handle the maintenance of the installed system, ensuring its long-term reliability.
A heating system installer’s work typically extends beyond manual labor. While the term “installer” isn’t commonly used in colloquial speech, the correct technical term is a heating, ventilation, and air conditioning contractor, or HVAC contractor for short. After all, they’re your first point of contact when purchasing a heating system. Thanks to their professional training and experience, they’re up-to-date on the latest heating and plumbing technologies and can quickly determine which heating technology is most suitable for a given building. Last but not least, they can assist with government subsidies, thereby reducing the cost of purchase.
A new heating system is a long-term investment that requires careful consideration and planning. In addition to your own research, consulting with an expert is essential for the first steps. You’ll learn about your options, how to ensure cost-effectiveness, what the estimated cost might be, and much more. If you already know which energy sources are right for you, you can also search for heating system installers or HVAC contractors based on their specialization. Heating contractors often have in-depth knowledge in a specific area.
Qualifications are an important consideration when choosing a heating system installer. After all, as in other industries, there are well-trained and very well-trained installers. To ensure your contractor has the necessary skills, it’s recommended to rely on HVAC distributors who work with reputable manufacturers. With Viessmann distributors, you’ll be on the safe side.
Finding the right heating system installer near you is easy with our local partner search . You can choose from:
HVAC contractors are usually easy to contact by phone. This is especially helpful if your heating system suddenly stops working. Ideally, the contractor should be located close to your home so that problems can be resolved on-site as quickly as possible. If your heating system is connected and registered via Vitoconnect with the ViCare app, you can also grant your chosen contractor access to it. They can then remotely monitor your system and, if necessary, intervene before a problem occurs. Connecting via the ViCare app also offers one significant benefit: a full five-year warranty. For more information, see the ViCare app page.
As mentioned, it’s not unusual to have a heating contractor with a specific specialty. For example, if you’re looking to convert a new pellet boiler, you should contact a contractor who specializes in this area. For heat generators that generate electricity, it’s recommended to contact contractors certified in cogeneration units and/or fuel cell heating appliances. They are experts in their field.
Heating system technology has continually improved over the past decades. In some areas, complexity has also increased. Qualified heating system installers understand this and undergo regular training. This means they remain up-to-date on the latest heating technology and can install modern heating systems quickly and efficiently. You’ll find well-informed and highly qualified heating contractors among Viessmann’s partner list and elsewhere.
Whether it’s dismantling old components or installing new pipes, qualified heating contractors listen to their clients, take their needs into account, and complete the work within the agreed-upon timeframe. If there’s a risk of missing a deadline, clients are immediately notified.
A qualified HVAC contractor possesses not only the necessary experience but also flexibility and the ability to quickly adapt to new and unusual situations. In their work, contractors rely on the relevant political framework, the relevant trade association (ZVSHK), and Viessmann.
Heating system contractors undoubtedly play an important role in society. This has been recognized by politicians, who have officially designated HVAC contractors as system contractors. With the exception of a few special regulations* specific to individual German states, this designation means they can continue to offer and perform their services.
*For further information, please contact your local government.
For most heating system contractors in Germany, the Association for Sanitation, Heating, and Air Conditioning (ZVSHK) is the first point of contact. The association, in turn, informs HVAC contractors and provides advice on how heating system installers and other qualified professionals can protect themselves on construction sites. In practice, this means strengthening protective and hygienic measures, primarily aimed at protecting the health of both them and their clients.
Viessmann is supporting its sales partners and, in turn, end customers in a variety of ways. For example, our production capacity remains largely unaffected. Our ability to deliver is also guaranteed. The same sales representatives and service contacts for heating contractors can still be reached. Digital services, such as the online ordering system, spare parts app, and ViGuide, operate without restrictions. For heating contractors and end customers, this means everything remains more or less the same.
Aside from enhanced safety and hygiene measures, the process remains the same. Follow the steps described above, and Viessmann will refer you to a qualified heating contractor. To avoid unnecessary health risks to yourself or your heating contractor, please note the following (unless the contractor raises these issues):
Every cloud has its upside, and even a crisis can bring benefits to some end consumers. This is because general uncertainty may also mean heating contractors have more options than usual. If you were planning to upgrade your heating system anyway, now might be the perfect time to do so.
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